A vector file is made up of lines, curves, shapes and fonts all saved in outlines; different than files many people are more accustomed to via Microsoft Office.  A Vector file is a graphics file that contains a vector image, rather than a raster or bitmapped image. Shapes and lines make up vector graphics, which are fully scalable images, while raster images are made of pixels and cannot be scaled up without loss. Vector graphics appear smooth at the edges no matter how they are sized, whereas raster graphics appear jagged, or pixilated when scaled up.

Most artwork will need to be vectored art: Adobe Illustrator files (vector art with paths) saved as .AI or .EPS, .PDF, or .SVG format with all fonts converted to outlines is preferred. For full-color digital imprint method rastered art may be excepted. These files should be a resolution of 600 dpi at 100% of the requested size: The file should be saved in either a .TIF, .EPS, or .JPG format. Keep in mind that artwork created in Microsoft Office programs such as PowerPoint, Word, Publisher, Excel, etc. is not acceptable.

Order must be clearly marked 48 Hour Rush under “Additional Information” and include in-hands date.

Imprint available as 1-color, 1-location only, unless otherwise specified.

Order must be received before 2:00 pm CST, Monday through Friday.

Artwork must be submitted production-ready in vector form, all fonts converted to outlines (.ai or .eps format).

No proof will be provided. If we see there is an issue with your art, we will notify you.

Full Color, engraving and embroidery not available on selected products.

Minimum order quantities vary by product.

In order to imprint an item, our production facility must translate the artwork into a usable format for their machines such as a screen or die depending on the decorating technique used. This process is referred to as “set-up”. Set-up fees vary depending on the item and are listed on each product page. On most items, a 1-color, 1-location print is included with the standard set-up fee. Additional set-up fees may apply for multiple colors and additional locations. For some products there is no charge for set up.

You are more than welcome to use your own UPS or FedEx shipping account number for most of your freight charges. There are a few instances when you will not be able to use your shipper number. This is something we will let you know right away. Please note, if you choose to use your shipper number, you must supply us with a shipping account number before the order is finalized.

UPS Carbon Neutral Ground is our standard and preferred shipping method. FedEx or UPS 3-Day, 2-Day and Overnight are also available for expedited shipping.

If you are looking for a specific product but don't see it on our site, please contact us at 877-326-9467 or info@ecopromotionsonline.com. Eco Promotional Products has access to so many eco-friendly products. Chances are, we have what you are looking for or can suggest a similar item. We also love custom projects.

No problem! Think of us as your eco-friendly personal shopper. Let's talk about your project or your event. Who is your audience?  What is your budget per piece?  Tell us what you want to accomplish with your promotion, and we will suggest just the right product for you.

We will work with you to provide the best options to meet your in-hands date. There are some products that ship faster than others. In some case a rush fee can apply as well as additional costs to expedite shipping. Please call us at 877-326-9467 so we can make the best suggestion based on your deadline.